FAQs

FAQs

1. When do new collections drop?
Collections are released in limited drops throughout the year. Each launch is announced in advance on our official channels.

2. Are the pieces limited edition?
Yes. Most items are produced in limited quantities to maintain exclusivity and avoid overproduction.

3. How do I choose the right size?
Each product page includes a detailed size guide. If you're between sizes, we recommend sizing up for a more relaxed fit or down for a sharper silhouette, depending on the design.

4. Do you restock sold-out items?
Some key pieces may be restocked, but most designs are not repeated once sold out.

5. How long does delivery take?
Delivery time depends on your location. Orders are typically processed within a few business days, followed by shipping time that varies by region.

6. Can I exchange or return items?
Yes, exchanges are accepted within a limited timeframe if the item is unworn and in original condition. Returns depend on the collection policy.

7. How should I care for my pieces?
We recommend dry cleaning or gentle hand care depending on fabric type. Each item includes specific care instructions.

8. Do you ship internationally?
Yes, we ship to selected international destinations. Shipping fees and delivery times vary by country.

9. How can I contact customer support?
You can reach us through our official contact page or social media channels for assistance.